Chargeback Guarantee

Less chargebacks, higher conversions

Approve more legitimate transactions while keeping your fraud rates low. Let Sardine take on the liability, handle all of the heavy lifting, and cover any costs.

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Approve more customers, keep fraud rates low

Sardine identifies fraudulent transactions without blocking legitimate ones from going through. Our highly accurate risk scoring translates into fewer false positives and more revenue for your business.

Lower the operational cost of fraud prevention

Not only do we help reduce fraudulent chargebacks and improve conversions, we also partner closely with your team to reduce the overhead of fighting fraud.

Let us handle the fraud detection, risk decisioning, and dispute management on your behalf, so you can focus on growing your business.

Keep fraud costs predictable and stable

Variable fraud costs make forecasting difficult. Sardine’s guaranteed performance keeps your fraud costs predictable, while reducing your overall risk exposure.

How Chargeback Guarantee works

1
Transaction

Merchant submits card transaction information to Sardine via API

2
Decisioning

Sardine evaluates the transaction in real-time and returns a guaranteed risk decision.

3
Feedback

Merchant shares authorization and settlement feedback via API to optimize performance.

4
Resolution

Sardine handles the dispute, evidence preparation, and merchant reimbursement.

See it in action.

Behavioural biometrics is fundamental to fraud prevention. Deploying it throughout the customer journey helps our customers deal with increasingly complex fraud attacks.”
Eduardo Castro
Managing Director, Identity and Fraud
I've worked in Fraud and AML for a long time, but I've never worked with a customer support team that's so accessible and effective. Sardine is like an extension of our team.”
Preston Miller
Manager, Fraud and Chargebacks
My favorite Sardine feature is that I can create complex rulesets to catch new fraud patterns, and then test them against the last 30/60/90 days. If they perform well, I can instantly push them to production. That’s game-changing.”
Matt Vega
Director of Fraud Strategy
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